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How to report a local problem |
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Crimes and Suspicious Activity |
Highways problems | |
Essex Police are now intelligence-led” so report any crimes or suspicious activity; if possible get the registration of any vehicles involved. |
This includes potholes, drains and streetlights. |
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| Emergencies • Call 999 • Report to Essex Police online (24 hours) or via Live Chat (bottom right corner of the page; 7am-11pm) • Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for). Ask for the Control Room (not for Loughton Police Station) |
• Call 0345 603 7631 • Minor Highway maintenance issues can be dealt with by the Highway Rangers – More information and report online For serious or long-running problems please contact us too. |
|
Bus stops or shelters damaged
(in London): |
Report to Transport for London More information |
• Report online • Call 0343 222 1234 |
| Bus stops or shelters damaged
(in Essex): |
Report to the County Council More information |
• Report
online • Call 0345 603 7631 |
| Council tax | Report to the District Council More information |
• Report
online • Call 01992 564 000 |
| Dead animals | Report to the
District Council More information |
• Report
online • Call 01992 564 000 |
| Deer accidents in Epping Forest | Report to the Forest Keepers |
• Call
020 8532 1010 • Email epping.forest@cityoflondon.gov.uk (plus police/ambulance service if needed) |
| Dog-fouling on pavements or public land | Report to the District Council More information |
• Report
online (Select 'Dog Fouling') • Call 01992 564 000 |
| Dogs, strays found or dogs lost | Report to the District Council More information |
• Call 07815
512833 • Join Essex Dog Watch |
| Empty property | Report to the District Council More information |
• Report
online (Click on 'Report an empty property online) • Call 01992 564348 |
| Flooding | Report to the District Council More information |
• Report
online • Call 01992 564 000 |
| Fly-posting | Report to the District Council (as anti-social
behaviour) More information |
• Report
online • Call 01992 564 000 |
| Fly-tipping - in the Forest | Report to the Forest Keepers |
• Call
020 8532 1010 • Email epping.forest@cityoflondon.gov.uk |
|
Fly-tipping - everywhere else |
Report
to the District Council More information |
• Report
online • Call 01992 564608 during office hours or 01992 564000 at all other times • Call 999 if you're reporting a crime in progress or if someone is in immediate danger |
| Fraud - Council Tax | Report
to the District Council More information |
• Report
online (click on 'Report Council Tax fraud online') • Call 01992 564 444 |
| Fraud - Housing Benefits | Report
to the District Council More information |
• Report
online (click
on 'Report Housing Benefit fraud online') • Call 0800 854440 |
| Fraud - Other fraud and cyber crime | Report
to Action Fraud More information |
• Report
online • Call 0300 123 2040 |
| Graffiti | Report to the District Council More information |
• Report
online • Call 01992 564 000 |
| Litter | Report to the District Council More information |
• Report
online (Select 'Street cleansing general issue') • Call 01992 564 000 |
| Noise problems |
Report to the District Council More information |
• Report
online • Call 01992 564608 during office hours or 01992 564000 at all other times. |
| Obstructed driveways |
Report to North Essex
Parking Partnership or the Police (depending on circumstances) More information |
If possible, politely ask the driver to move
the vehicle. If you are unable to get a vehicle on to or off the
driveway: • If there are parking restrictions on the adjacent highway, contact the North Essex Parking Partnership (NEPP). Call 01206 282316 or email parking@colchester.gov.uk. NEPP can issue a Penalty Charge Notice (PCN) to the vehicle (but only if more than 50% of the vehicle is parked across the driveway) however they cannot remove the vehicle itself. • If there are not any parking restrictions on the highway, contact the Police as this is a 'wilful obstruction of the public highway'. Report to the Police on Live Chat (bottom right corner of page; 7am-11pm), or call 101 (or 01245 491491 which is the geographic equivalent of 101, which some phone providers charge for). |
| Obstructions
not
on yellow lines,
including parking on pavements or verges where there’s a yellow line(s) |
Report to the North Essex
Parking Partnership |
• Call 01206 282316 • Email parking@colchester.gov.uk |
| Obstructions not on yellow lines | Report to the Police |
• Report on Live Chat
(bottom right corner of page; 7am-11pm). • Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for). |
| Planning Applications - Comments | Report to the District Council More information |
• Comment
online • Email appcomment@eppingforestdc.gov.uk • Post to Development Control, Epping Forest District Council, Civic Offices, High Street, Epping CM16 4BZ |
| Planning Applications - Breaches | Report to the District Council More information |
• Report
online • Call 01992 564 000 |
| Seats
and benches (public) |
Report to the County Council | • Report online • Call 0345 603 7631 |
| Road name signs missing | Report
to the District Council |
• Report
online (Select 'Request new or replacement street signs') • Call 01992 564 000 |
| Street cleaning and litter bins | Report to the District Council More information |
• Report
online (Select 'Street cleansing', then the appropriate
option) • Call 01992 564 000 |
| Street trees missing or dead | Report to the District Council |
• Report
online (Select 'Maitenance of Trees, verges, hedges,
playgrounds) • Call 01992 564 000 |
| Tree Preservation Orders | Report to the District Council More information |
• Email
contacttrees@eppingforestdc.gov.uk • Call 01992 564 000 |
| Unauthorised encampment | Report to the District Council More information |
• Report
online
(Click on 'Travellers - unauthorised encampments') |
| Vehicles apparently abandoned | Report to the Police or the District Council (depending on circumstances) More information |
If the vehicle is on the road in a dangerous
position or condition, report to the Police: • Report online (complete the location and you’ll get a list of options) • Report on Live Chat (bottom right corner of page; 7am-11pm). • Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for). Otherwise - the District Council: • Report online • Call 01992 564608 during office hours or 01992 564000 at all other times |
| Waste and Recycling bin replacements |
Report to the District Council More information |
• Report
online (Click on the appropriate option for larger, second or
replacements bins) • Call 01992 564 000 |
| Waste and Recycling bin collection missed | Report to the
District Council More information |
• Check for current disruptions • Report online • Call 01992 564 000 |
| Water Supply Problems | Report to Thames Water | • Thames Water do provide website
and Twitter
updates, although the latter isn't always up to date. • Report any issues to Thames Water online or call 0800 316 9800. If the situation becomes urgent, do tell them and request bottled water. |
| Yellow lines | Report to the County Council | • Report
online • Request a new scheme |